1. Introduction
Vaultera Labs (“we”, “us”, or “our”) is committed to protecting the personal information of users of our SaaS platform. This Privacy Policy explains what data we collect, how we use it, and your rights as a user based in the Philippines.

 

2. Data We Collect
We collect the following categories of personal information:
   • Identity data — your name and email address, collected when you register or contact us.
   • Usage data — information about how you interact with our platform, including features used, session duration, and device information, collected automatically via analytics tools.
   • Location data — your approximate location, derived from your IP address or device settings, to provide localized service and comply with regional requirements.

 

3. How We Use Your Data
We use your personal information to:
   • Provide, operate, and maintain the Vaultera Labs platform.
   • Communicate with you regarding your account, updates, and support.
   • Analyze usage patterns to improve our product and user experience.
   • Send marketing communications where you have consented to receive them.
   • Comply with applicable laws and regulations.

 

4. Third-Party Sharing
We may share your data with the following trusted third-party service providers who assist us in operating our platform:
   • Analytics providers (e.g. Google Analytics) to help us understand how users interact with our platform. These providers may process anonymized usage data.
   • Marketing and email platforms — to send you product updates and communications. We only share the data necessary to deliver these services.
We do not sell your personal data to any third party. We require all third parties to respect the security of your information and to treat it in accordance with applicable law.

 

5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law. You may request deletion of your data at any time by contacting us.

 

6. Your Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to:
• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request erasure of your data where we no longer have a lawful basis to process it.
• Object to or restrict processing of your data.

 

7. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is entirely secure.

 

8. Contact Us
For any privacy-related concerns or to exercise your rights, 

please contact us at: privacy@vaulteralabs.com